You can follow the question or vote as helpful, but you cannot reply to this thread. Show Remember me Top tips to improve your safety online Learn more Need help? Mail Click a tab to access the different tools available for your account. Migrate your SmartHome Security credentials to My TELUS Soon you won’t be able to log in with your SmartHome Security credentials anymore. Specify which day of the week should be the first day of the week in your calendar. You can check the box to have the original email message deleted from your mailbox. You are logged into the standard version of TELUS Webmail. You can create signatures for your email messages. TELUS Webmail works best with newer browsers and faster Internet connections. Specify whether to view mail as HTML, for messages that have been formatted as HTML. If you travel between time zones, you may want to select to. Update your browser, if any update is pending. In Search Language, select Always Show Search String to show search string details in the search text box. Enable and specify an address to forward your mail. Search queries that you created and saved for future use Click an action button to perform a task available for the application you are currently using. Prefix character sets the prefix to use for reply messages and forwarded messages. Download and install the Telus webmail backup tool in your system. Save the file attachments locally if you want to preserve them. You can change the "friendly" name that displays in the From field of your email messages and you can select the signature to automatically be added to your email messages. Any tags you have created. If you create multiple identities, you can create different signatures and assign them to specific addresses. Conversations is the default. To manage disk and resource usage, quotas are enforced to limit the amount of disk space your account can use. Please note: My TELUS requires Android 5.0 and up. Choose how you want to be notified or set up automatic monthly payments, meaning one less thing to worry about. In the Inbox view, it displays all messages or conversations in your Inbox. Create a My TELUS account It's easier on the app. Filtering applies a set of matching rules to incoming mail and then executes a specified action. By default these folders are not searched. This is the placement of the signature for replied-to messages. When you send new email, reply to, or forward an email message, one identity is always associated with the email. To help us improve this website, we'd love to hear your feedback. Navigate to webmail.telus.netEnter your email/username and password. When this is enabled, messages are displayed in the preview pane. In Search Folders, you can select to automatically include the Spam and Trash folders in any search you perform. Turning this off causes mail to be displayed as plain text, showing the HTML tags themselves rather than applying them as markup. If you find, then disable it. Find bar In Compose: select whether to compose your messages using HTML or as plain text. Your default user preferences are configured when your account is created and they define how mail, address books, and compose work for you. Overview pane The default is by work week. TELUS Webmail works best with newer browsers and faster Internet connections. TELUS Assist is available 24/7 with the answers. Enable and specify an address to forward your mail. The message is moved to the Trash folder. You can change this text box to have another folder, tag, or a saved search displayed when you first open TELUS Webmail. In the Inbox view, it displays all messages or conversations in your Inbox. Option General Learn more To help us improve this website, we'd love to hear your feedback. Description Enable the feature to automatically add addresses to your address book when you send mail. Keyboard shortcuts let you use the application without going to the mouse. This is the default identity created as the account name. Your mailbox quota Enable the feature to automatically add addresses to your address book when you send mail. By default these folders are not searched. Control your data usage, manage your payments online and track your voice, data and SMS usage when travelling, for free with the My TELUS mobile app.Activate and redeem your TELUS Rewards points from the app. Enable and specify an address to send notification that you have received new mail. Enable and specify an address to send notification that you have received new mail. The manage calendars link takes you to the Calendar edit page where you can edit an existing calendar, add new calendars, subscribe to calendars or link to a shared calendar. This bar displays at the top and again under the Content pane and displays the following: The Move to and Actions fields gives you menu choices available in the application. You can check the box to have the original email message deleted from your mailbox. The name under which you logged in Address book Select how you want to group your mail, by conversation or message. Best of all, you won’t be charged data fees when using the My TELUS app with a TELUS Mobility plan, even while travelling abroad with a 4G (HSPA) or LTE device… TELUS Webmail email storage Other categories Mobility TV Using My TELUS Account & Billing Home phone SmartHome Security Service terms To help us improve this website, we'd love to hear your feedback. any extension or add-blocker. Step 1: Enter your login details To retrieve your password, first enter what you used to login to view your account and then answer the security question you set up. Tools Tabs In the Content pane your messages are displayed as either Conversations or as single messages. When you send new email, reply to, or forward an email message, one identity is always associated with the email. This bar displays at the top and again under the Content pane and displays the following: Advanced offers the full set of Web collaboration features. Create a My TELUS account It's easier on the app. Need a hand with something or have a question? Filtering applies a set of matching rules to incoming mail and then executes a specified action. Do you want the signature above the messages that are included in the reply or at the end of the message? The Help and Log Out links are also available on the right of this bar. There are three pages in this document. Show Remember me Having trouble logging in? So… When you sign in, the results of your inbox display. Use this tab to define mail filtering rules as described in. The list shows all the existing keyboard shortcuts. The Reading pane can either be below the list of messages or displayed on the right in a three-pane view. You are logged into the standard version of TELUS Webmail. If this is enabled, addresses are saved to your Email Contacts Address Book. Displays the content of email messages. If you are over quota, the following things might happen: TELUS Webmail is set up to automatically purge messages that are a minimum of 30 days old in the Trash folder. Do you want the signature above the messages that are included in the reply or at the end of the message? Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible. Click a tab to access the different tools available for your account. Select the number of contacts to display per page. Your TELUS Webmail Your session has expired. Tell us what you think. To move to the next page, activate the link at the bottom of this popup. Select how many items (messages or conversations) to display per page. In Reply/Reply All, select whether to include the original text in the body of your reply message. Specify whether to view mail as HTML, for messages that have been formatted as HTML. Tell us what you think. Click an action button to perform a task available for the application you are currently using. The view changes when you click to another application tab, such as Address Book, Calendar, Tasks, Preferences, or Compose. Use this tab to define mail filtering rules as described in Filtering Messages. Quota Display Shortcuts Configure Messages from me... to handle messages that you send that include your address as one of the recipients of the message or that go an address such as a mailing list that includes you. The following navigating features are not available with the standard version of TELUS Webmail. You can maintain several calendars and move events from one calendar to another. You can create signatures for your email messages. To help us improve this website, we'd love to hear your feedback. This is the placement of the signature for replied-to messages. My TELUS Log in Enter your existing TELUS account details here Email / Username Password Forgot? This can be different from your computer time zone configuration. He then went on to say that there was a couple of things we could try in Outlook that would potentially solve the problem... 1. If you create multiple identities, you can create different signatures and assign them to specific addresses. This can be Folders Name Once you’ve set up pre-authorized payments, you’ll never have to worry about paying your bill on time. The default search is your Inbox. Window header Option Standard is recommended when Internet connections are slow, when using older browsers, or for easier accessibility. Searches Create a My TELUS account Not registered? You can change these preference settings from the Preferences tab. You can make your payments through your chequing account or by credit card or Visa Debit. Show Remember me Top tips to improve your safety online Learn more Need help? Turning this off causes mail to be displayed as plain text, showing the HTML tags themselves rather than applying them as markup. my telus webmail will not load so i can check them This thread is locked. Click on a tag to quickly see all messages that are tagged with that tag. HTML lets you compose messages with text formatting options including font, size, and color. Calendar Content pane Select the number of contacts to display per page. Tags Signatures Select how you want to view your calendar. Go into Account settings ensure that the incoming mail server is pop.telus.net (not mail.telus.net), make sure outgoing mail server is smtp.telus.net, and finally click \"test settings\" even if you didn't have to change anything. Please login again. The following is a list of tips and keyboard commands you can use to navigate Webmail. In the Day/Week View section, you can set what time your calendar day starts and ends. Delete large file attachments to messages. The tool synchronizes all Telus mailbox to software panel in a hierarchical structure. TELUS Mobility customers have access to special in-app offers to help you save. Select the time zone to set the date and time for messages that you send or receive and to render Calendar appointments correctly. When you sign in, you see a screen view similar to the one below. In Forward, select how to include the original text of a message when you forward a message - in the body of the message, in the body of the message with a prefix, or as an attachment to the message. Your email interface displays a notification when you log in. Enter login credentials of Telus Mail and press Login button. Action Buttons Click on a tag to quickly see all messages that are tagged with that tag. Delete old messages that are no longer needed. Search options are displayed in this area. Select how you want to group your mail, by conversation or message. Application tabs The Reading Pane can be used to preview messages in your Inbox and other folders. You can change the "friendly" name that displays in the From field of your email messages and you can select the signature to automatically be added to your email messages. Reading pane Features for customers with monthly plans include: • Monitor your monthly … The applications that you can access are listed in the tabs on this row, such as, Including system folders (Inbox, Sent, Draft, Junk, and Trash) as well as customer folders you created, Search queries that you created and saved for future use. The manage address books link takes you to the Address Book edit Contacts page where you can create new address books and link to shared address books, export and import contact lists and delete contacts in the address books. Select ContinueCan’t remember your TELUS email address? The My TELUS app lets you conveniently manage your Mobility and Home accounts wherever you are. Click here to log in with other account details New to TELUS? If your Telus webmail won’t open in Microsoft Edge then you need to check in browser settings i.e. The search defined in the Default Mail Search text box defines the search to execute when you log in. Sent Messages, select Save a copy to Sent folder to have a copy of every message you send saved to your Sent folder. Select the time zone to set the date and time for messages that you send or receive and to render Calendar appointments correctly. Corrupt browser is the The Window header displays the Find bar with available Search options to the right HTML lets you compose messages with text formatting options including font, size, and color. Carefully follow the above mentioned steps to resolve telus webmail page not working issue. The Reading pane can either be below the list of messages or displayed on the right in a three-pane view. The Content pane area changes depending on what application is in use. To set this to be the default when you log in, select Standard (HTML). When you sign in, the results of your inbox display. The list shows all the existing keyboard shortcuts. The My TELUS app lets you conveniently manage your Mobility and Home accounts wherever you are. To help us improve this website, we'd love to hear your feedback. Text app to 54555 to download. Description When Message Preview is enabled, the first several words of the email text display next to the Subject in the Subject column. The default is to display 25 items per page, but you can select 10, 50, or 100 items per page. Your TELUS Webmail Authentication Required Log in Email/Username Password Forgot? Now, choose Telus Mail option from the 75+ Email Source List. Email sent to you might be returned to the sender, along with a notification that your mailbox is full. Use the check box to select the message or conversation when you want to perform a Move to or Actions task. Composing Specify which day of the week should be the first day of the week in your calendar. If you travel between time zones, you may want to select to Show the time zone list in the appointment view. Add or swap channels, theme packs, and more with just a few taps to watch the best shows out now. Including system folders (Inbox, Sent, Draft, Junk, and Trash) as well as customer folders you created If this is enabled, addresses are saved to your Email Contacts Address Book. If a preference described here is not visible in your view, the preference is not available for your account. The Telus CSR explained that the issue does not affect webmail and recommended our client use webmail instead of Outlook (wow). 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